We want you to be happy with your lawn & garden purchases from MPRESS INC.! This policy outlines the conditions for returning or exchanging items.

Return Window:

You may return most unopened and unused items within [30] days of receipt for a full refund or exchange.

Exceptions:

Some items may be excluded from returns or exchanges due to their nature (e.g., opened seeds, perishable items). These exclusions will be clearly marked on the product page or communicated at checkout.
Customized or special-order items may also be excluded from returns or exchanges.
Return Process:

Contact Us: Before returning any items, please contact us at [Phone Number] (optional) or [Email Address] for return authorization. This helps us track your return and expedite processing.
Pack Your Return: Carefully pack the item(s) you are returning in its original packaging, if possible. Include a copy of your packing slip or receipt for reference.
Ship Your Return: Ship the authorized return to the address we provide. You are responsible for return shipping costs unless the return is due to our error (e.g., incorrect item shipped).
Refunds:

Once we receive and inspect your returned item, we will process your refund within [14] business days.
Refunds will be issued to the original payment method used for the purchase.
Exchanges:

If you wish to exchange an item for a different size, color, or product, please indicate this in your return request.
We will process the exchange based on inventory availability. You may be responsible for any difference in price between the original item and the exchanged item.
Questions?

If you have any questions about our return and refund policy, please don’t hesitate to contact us.